Terms and Conditions

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Terms and Conditions

Effective Date: August, 2026

1. Introduction

Welcome to Envy MedSpa (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.

2. Services

We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

3. Appointments and Cancellations

  • Booking: Appointments for our Services can be made through our website, by phone, or in person.
  • Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified below.
  • Cancellation Policy: Please cancel or reschedule at least 24 hours before your scheduled appointment. If prior notification is not given, you will be charged a cancellation fee of $150.
  • Arrival: Please arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork.

4. Payment and Fees

  • Payment: Payment for Services is due at the time of the appointment.
  • Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.

5. Product Returns Policy

If, for any reason, you're not satisfied with your purchase, we accept returns within 30 days of the delivery date. Returns can be made for a full refund or equal exchange. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

To initiate a return, please contact us with your order number and reason for return. Once we receive the returned items, we will process your refund or store credit within 3–5 business days.

6. Medical Information and Consent

  • Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
  • Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.

7. Privacy and Confidentiality

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Limitation of Liability

  • No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
  • Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services.

SMS Messaging Terms

By opting in to receive SMS messages from Envy MedSpa, you agree to the following terms:

1. SMS Program Description

We may send SMS messages related to:

  • Appointment reminders
  • Booking confirmations
  • Service updates
  • Promotional offers
  • Customer care communications

2. Opt-In Consent

You may opt in by submitting your phone number through our website forms and selecting the SMS consent checkbox. By opting in, you agree to receive SMS messages from Envy MedSpa. Consent is not required to make a purchase.

3. Message Frequency

Message frequency varies depending on your interactions and service needs.

4. Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

5. Opt-Out Instructions

You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS messages unless you opt in again.

6. Customer Support

For help, reply HELP or contact us at:

• Phone: 940-500-1989
• Email: info@envymedspawf.com

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Age Requirement

You must be at least 18 years old to use our SMS services.

8. Privacy Policy Reference

Your use of our SMS program is also governed by our Privacy Policy.