Terms and Conditions

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Terms and Conditions

Effective Date: August, 2026

1. Introduction

Welcome to Envy MedSpa (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.

2. Services

We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

3. Appointments and Cancellations

  • Booking: Appointments for our Services can be made through our website, by phone, or in person.
  • Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified below.
  • Cancellation Policy: Please cancel or reschedule at least 24 hours before your scheduled appointment. If prior notification is not given, you will be charged a cancellation fee of $150.
  • Arrival: Please arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork.

4. Payment and Fees

  • Payment: Payment for Services is due at the time of the appointment.
  • Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.

5. Product Returns Policy

If, for any reason, you're not satisfied with your purchase, we accept returns within 30 days of the delivery date. Returns can be made for a full refund or equal exchange. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

To initiate a return, please contact us with your order number and reason for return. Once we receive the returned items, we will process your refund or store credit within 3–5 business days.

6. Medical Information and Consent

  • Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
  • Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.

7. Privacy and Confidentiality

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Limitation of Liability

  • No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
  • Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services.

SMS Messaging Terms

Please review the following terms before opting in to our text messages.

1. Program Name and Description

Program Name: Envy MedSpa SMS Messaging Program. By opting in, you agree to receive SMS text messages from Envy MedSpa. Depending on the types of messages you have consented to receive, these may include:

  • Appointment confirmations
  • Appointment reminders
  • Follow-ups and responses to your inquiries
  • Service updates
  • Promotional offers

2. Consent

Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services. You may opt in by submitting your phone number through our website forms and selecting the SMS consent checkbox. Where applicable, consent to receive promotional messages is separate from consent to receive transactional or informational messages.

3. Message Frequency

Message frequency varies.

4. Message & Data Rates

Message and data rates may apply.

5. Opt-Out Instructions

You can opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive messages from the applicable messaging program unless you opt in again.

6. Help and Customer Support

Reply HELP for assistance, or contact Envy MedSpa using the information below:

• Phone: 940-500-1989
• Email: info@envymedspawf.com

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Age Requirement

You must be at least 18 years old to use our SMS services.

9. Privacy Policy

For information about how we collect, use, and protect your personal information, including mobile information, please review our Privacy Policy.